We will endeavour to despatch your order immediately although delivery times for some products can vary. We will contact you regarding your delivery to confirm a date. For more accurate delivery times, we recommend that you call us on 01524 841087.

We use DPD to deliver most items but for larger orders we may use the Pallet Network.

A BTU (British Thermal Unit) is is the unit in which radiator efficiency is measured  and is the amount of energy required to heat one pound of water from 29°F to 30°F. 

In order to calculate the correct BTU'S  for a given room, the cubic volume is required. There are several factors that are used to calculate the required BTU output required to heat a room. These are, room dimensions, window size, wall material and what is above, below and either side of the room.

Delta (Δt) T500C is the recognised European standard for calculating heat output. Typically, this will assume that your boiler flow temperature is 750C; has a return of 650C and a room temperature of 200C. Delta (Δt) T600C usually assumes that your boiler has a flow temperature of 850C, a return of 750C and a room temperature of 200C. If your heat output is listed Delta (Δt) T600C and you need to convert to Delta (Δt) T500C then you should multiply the figure by 0.79.

Yes. Radiators come in all shapes and sizes and so does the output. All our radiators and towel warmers will state what the heat output is to help you make sure they are the right option for you.

Watts x 3.412 = Your BTUs

BTUs ÷ 3.412 = Your Watts

We recommend that you leave a clearance of around 50mm above and 100mm below the radiator should be left to allow heat to be distributed effectively.

These are the measurement telling you the distance between the two radiator pipes. In order to measure your pipe centres correctly, measure the distance from the centre of the left hand pipe inlet to the centre of the right hand pipe inlet.

Radiator valves are a standard size in the UK and will fit any UK radiator. Due to the high number of designs and styles these are sold separately.

You must choose whether the pipes from your radiator are going straight down into the floor, in which case you will usually need straight valves, or whether they will turn back into the wall and be chased into the plasterwork, in which case you will need angled valves.

Thermostatic radiator valves control the radiator's temperature by sensing the temperature in your room. They then automatically open and close the flow to the radiator. By doing so, the pre-set temperature is maintained.

Manual radiator valves control radiator temperature no matter how warm the room is.

We stock a variety of radiators available with horizontal or vertical orientation. However, whether or not to choose horizontal or vertical will depend on the amount of space you have on hand and of course, personal preference.

Some radiators have an extra row of columns/tubes. These are known as double radiators. Double radiators offer a higher heat output in a similar footprint of their single counterparts.

We always recommend that you seek advice from a professional plumbing/heating installation expert when dealing with heating products.

If your radiator is hot at the bottom but not the top, then it is likely that they require bleeding to release any trapped air. This is a DIY job but if you are unsure, contact a heating/plumbing professional.

If your radiator is hot at the top but not the bottom, then generally this means that there isn’t enough water flowing through. There are a few reasons why this may happen, but we would recommend that a heating/plumbing professional is contacted as an investigation will need to take place so that the problem can be identified and rectified.

You may be able to swap your existing radiator with no or little modification, but this does depend on model and size. For instance, your radiator may come in single or double. In this case, you may be able to swap one out for the other. The extra rows will allow more heat to be output helping heat the room.

Totally Rads does not have a showroom, but you are welcome to visit the showroom of our sister brand Bathtime, in Morecambe. You can find more details here.